Renovations are not for the faint of heart: the deadlines, the setbacks, the inevitable mixing up of paint colors… the word alone can send shivers down a business or homeowner’s spine. Add a hundred or so patients and a full team of misplaced staff into the mix, and you have a daunting undertaking that can make or break a facility.
Renovating an LTC facility is layered in complexity. While keeping your building up-to-date and inviting is crucial to attracting more residents, the financial risk is even higher. Completing renovations in a timely, fiscally responsible manner is imperative. Ensuring that current residents remain comfortable, that your team has the tools and peace of mind to perform their jobs, and that investors view the undertaking as worthwhile are just a few of the concerns to address before you start your renovations.
These concerns should not be a deterrent for an operator to renovate. In fact, refurbishing a facility is an effective tool in boosting admissions. However, there are some basic tips that owners and operators have shared over the years to help smooth the road toward a magnificently appointed home for your residents, current and future!
Paperwork, paperwork, paperwork. Applying for the necessary licenses to complete your renovations can take months, so the very moment your project is greenlit, speak to your lawyer and complete the required applications.
Familiarize yourself with the team. Creating honest, open relationships with your project manager and his/her staff is a surefire way to prevent problems stemming from miscommunication down the road. If the team knows you’re on their side, they’ll work harder, happier and faster. Guaranteed.
Keep current residents’ families up-to-date. No one likes to be out of the loop – especially the families who have placed their loved ones in your care. Let them know when and where renovations will be taking place, and ensure them that all residents will be undisturbed.
Hire a designer. Here’s where many facilities tend to “cheap out” and leave the design to the renovation company. Hiring an outside designer, especially someone who specializes in the healthcare industry, often guarantees that the layout and style of your building will outlive changing stylistic trends, and stay functional – and beautiful! – for years to come.
Roll with the punches. Things will go wrong. Losing your cool can result in rash decision making that can cost you thousands in lost time and mistakes. Do your research before hiring a team, but once you’ve made your decision, trust in their skills and vision, and keep your eye on the prize: a gorgeous and inviting home for your residents!
Prime Source GPO is proud to partner with hundreds of vendors who offer services across the spectrum of renovation. Please visit our membership page to learn more, or give us a call at (877) 8PRIME8 and speak with a dedicated account manager!